TERMS & CONDITIONS

Current turn-around time is 14 business days, plus shipping time.
All orders will be processed in the order received and shipped within 14 business days of purchase date. If you need an order to arrive before the current processing time please contact us PRIOR TO ORDERING via email at dogwoodcreationstn@gmail.com to make arrangements for a rush order.  Please note, choosing Priority Shipping (2-3 days) does not decrease production time.  That only refers to the estimated time it will take your order to get to you once shipped. 

To avoid delays in order processing, please include the following with your order:
- NAME or MONOGRAM (first, LAST, middle)
- date needed (If this date is prior to my stated turnaround time please contact me BEFORE placing your order to ensure I can accommodate your request and determine any RUSH fees that may be involved).

PAYMENT
We accept debit and credit card payments through PayPal. Payment is required at the time order is placed and processing time does not begin until you have ordered and paid. 

Tennessee residents: 9.75% sales tax will be added to your order.

Our goal is for you to be completely satisfied with your purchase and for you to continue to come to us in the future. Many listings contain listing variations, which allow you to customize your order. Variations may include size, style, color or personalization included in your order. Everything pictured will not necessarily be included in your order unless you select those options. While we try our best to represent colors accurately, every monitor is different and I cannot guarantee the colors you see match the colors of actual fabric. Also note that each piece is handmade and slight variations in fabric and fabric placement may occur.